Question 1

Can I directly order Renagel online over the phone?

Accepted Answer

Yes, you can order Renagel directly over the phone by calling Polar Bear Meds at 1-888-779-2193. When you call, our staff will carefully review your order details and connect you with our dedicated patient specialist. Our specialist will then assist you in easily transferring your Renagel prescription to our pharmacy to complete your order.

Question 2

Do I need documents to process insurance claims for Renagel?

Accepted Answer

Regarding the documents needed for insurance claims, Polar Bear Meds can provide you with a detailed medical expense report for your Renagel purchase. This official document serves as valid proof of purchase. You can submit this expense report to your insurance provider to support and process your claim for reimbursement.

Question 3

Does Renagel have calcium?

Accepted Answer

No, Renagel does not contain any calcium. It is important to know that it also does not contain alkali. Because of this, your doctor should regularly check your blood levels for calcium, bicarbonate, and chloride while you are taking this medication.

Question 4

What is the difference between Renagel & Renvela?

Accepted Answer

Both are used to control high phosphate levels in patients with kidney disease. The main difference is their active ingredients. Renagel contains sevelamer hydrochloride, while Renvela contains sevelamer carbonate. Renvela is less likely to cause acidosis and is also approved for children. It also comes in a powder form, whereas Renagel is only available as a tablet.

Question 5

What happens if you take Renagel without food?

Accepted Answer

Taking Renagel without food makes it ineffective. The medication must be taken with a meal because it works by binding to the phosphate found in your food inside your stomach. This prevents your body from absorbing it. Without food, there is no phosphate for it to bind to, so it will not work to lower your levels.

Question 6

Is Renagel a safe medication?

Accepted Answer

Yes, Renagel is generally considered safe for most people. However, it is not safe for everyone. You should not take it if you have a bowel obstruction. It is very important to tell your doctor if you have serious constipation, any stomach or bowel blockages, trouble swallowing, or have had recent gut surgery.