Question 1

What is the difference between Velphoro and Renvela?

Accepted Answer

Renvela is a lower-cost generic medication suitable for children as young as 6 years old, while Velphoro is only for adults. Both can interact with other medicines, so it’s crucial to inform your healthcare provider about all the medications you are taking.

Question 2

Are PhosLo and Renvela the same?

Accepted Answer

PhosLo and Renvela (sevelamer carbonate) both help lower blood phosphate levels in people with chronic kidney disease on dialysis. However, they are not identical, and Renvela is available as a lower-cost generic, making it a more affordable option for patients.

Question 3

Why is Renvela given with meals?

Accepted Answer

Renvela is taken with meals to inhibit the intestinal absorption of phosphate from food. It’s important to avoid use in patients with bowel obstruction, active damage to the digestive tract, such as ulcers or perforations, or any condition causing bleeding.

Question 4

What’s the estimated delivery time for Renvela?

Accepted Answer

Delivery of Renvela medication may typically take 7 to 14 business days, depending on your location within the USA. We always try to provide the most accurate delivery timeline when you order.

Question 5

Do you offer express or same-day delivery for Renvela?

Accepted Answer

No, we do not provide same-day delivery for Renvela. However, if you need your medication, you can opt for express shipping, which will ship your medication promptly and keep you updated as soon as your package is on the way.

Question 6

Can I change my shipping address after placing the order?

Accepted Answer

Yes, if your order hasn’t shipped yet, we can change the delivery address. Just contact our customer service team as soon as possible, and we’ll update it for you.

Question 7

What if my order of Renvela says 'delivered,' but I never received it?

Accepted Answer

In that case, reach out to us at 1-888-779-2193. Our customer service team will work with the shipping carrier to investigate and, if needed, we’ll reship your Renvela medication or issue a refund. Your satisfaction is our priority.

Question 8

What happens if Renvela is out of stock after I place my order?

Accepted Answer

If you order Renvela medication online, and we find out that we’re out of stock, we’ll notify you immediately. You can choose to wait for the next batch, get a full refund, or switch to a suitable alternative (but only if approved by your doctor).