Question 1

Do you ship to all US states?

Accepted Answer

Yes, Polar Bear Meds ships Velphoro to all US states. Our shipping partners use Xpress Post to ensure delivery within 3 to 5 business days. If you have any questions or need help with your order, please reach out to our customer support team at 1-888-779-2193.

Question 2

How do I send my Velphoro prescription?

Accepted Answer

You can submit your Velphoro prescription by email, fax, or text. We can also contact your doctor or local pharmacy for a transfer with your permission. Mailing the prescription is another accepted option.

Question 3

Do you accept insurance for Velphoro?

Accepted Answer

While we don’t bill insurance for Velphoro directly, we provide a medical expense report for you to submit to your insurance provider if they reimburse online pharmacy purchases.

Question 4

Is Velphoro a blood thinner?

Accepted Answer

No, Velphoro is not a blood thinner. It is a phosphate binder used to control high phosphorus levels in patients with CKD (chronic kidney disease) on dialysis.

Question 5

What is the difference between Velphoro and sevelamer?

Accepted Answer

Velphoro contains iron (sucroferric oxyhydroxide) and comes as a chewable, berry-flavored tablet, which some patients find easier to take. On the other hand, sevelamer HCL is a non-iron, non-calcium binder available as large tablets that must be swallowed whole.

Question 6

Does Velphoro increase calcium?

Accepted Answer

No, Velphoro does not increase calcium levels. It is a non-calcium, iron-based phosphate binder, making it a suitable option for patients at risk of high calcium levels.